Have you ever been in a situation where the circumstances changed and you found yourself in a tough situation? Travelers may experience this when flights are cancelled or long delays and you realize you are no longer in charge of your time schedule. These things just happen and we usually look to others to help us during those moments.
People seem to handle this stress differently – Today’s leaders can expect these challenges to come out of nowhere. Many people use anger to try to manipulate the decision of others during these times. While some people choose to make a real difference in the lives of those they come in contact with – no matter what job or crisis – they find a way to make a difference.
What would happen if your work made everyone else better in the organization? You solve problems before they became pressure points. You go beyond the expectations of your clients. You keep their word and negotiated deals that created wins for both sides. How much would you be worth to the company? Would promotions be a problem?
Can these types of employees be developed – here are the characteristics that they must have:
Your attitude, not your aptitude, will determine your altitude. ~Zig Ziglar
Drive & Persistence
Success is almost totally dependent upon drive and persistence. The extra energy required to make another effort or try another approach is the secret of winning.
They never use the sentence – “We have tried that before as an excuse for not trying.”
They are Inspirational to Others
Watch this movie and see how just one person could make a difference: http://www.stservicemovie.com/
Are you making a difference where you work or live? If not – why not?
Running to win…GTR